A majority utilities replacement programme resulted in a foul drain becoming broken under a residential street in Tonbridge, Kent and raw sewage leaking into a nearby basement, the residence of an elderly lady.
Metcalfe Briggs Surveyors were employed by the national utilities contractor to provide an objective assessment of the extent of the damage, the decontamination work necessary, the repair, drying and redecoration work necessary and any ancillary costs such as temporary re-housing which may be required.
Our inspection and report quickly established the true position, including pre-existing dampness, and enabled the contractor to obtain authorisation from insurers to proceed to quickly reinstate the premises without unnecessary delay.